When you have a technology emergency, your whole company could be down until the issue is resolved. Customer service could be impacted and profit margins lowered. All 'downtime' that your staff have needs to be made back up at a later date, having an impact on available resource and potentially increasing your staffing costs. In this scenario, CDC have Emergency Technicians on call to come out to your business and fix any IT issue that may be happening. We aim to have a technician out to your business within 3 hours of the initial call (usually within 2 hours). We understand how difficult and frustrating it can be when your technology is not functioning, and therefore we are glad to offer our Emergency IT Support Service to our clients.
- Server equipment replacement and data recovery
- Computer repair
- Data recovery and data backup
- Networking support
- Infrastructure repair (routers, swtiches, modems and hibs)
- Internet connectivity issues
- Printer troubleshooting and reconfiguration
CDC are proud to say that we are currently offering all of our services on an emergency basis, because during these emergency situations is usually when our clients need us the most.